Refund policy
Refund & Return Policy
UPDATED MARCH 21 2026
Thank you for shopping with Fast Life Products. Because our products ship from multiple warehouse locations and include freight-delivered items, please review the policy below before placing your order.
Garage Floor Tiles (30-Day Returns)
Garage tiles may be returned within 30 days of delivery if they are:
- unused
- in resellable condition
Return shipping arranged by the customer
To request a return, contact us before sending items back.
Garage Cabinets
Garage cabinet systems may be returned within 14 days of delivery if they are unused, uninstalled, undamaged, unopened and in resellable condition with their original packaging.
Customers must contact us for return authorization and are responsible for arranging and paying all return freight costs. Original and return shipping charges are non-refundable.
Refunds will be issued after the cabinets are received and inspected. Products damaged during return shipping may not qualify for a full refund.
If your cabinets arrive damaged or with missing components, please contact us within 7 days of delivery and our team will assist with replacement parts or another appropriate resolution.
Athletic Courts
Athletic court orders are custom-made based on the customer’s selected dimensions, colours, layout, court lines, and logos. For this reason, all athletic court products are final sale and cannot be returned or refunded.
Once the design is approved and production has started, the order cannot be cancelled or modified.
However, If your court arrives damaged, defective, incomplete, or different from the approved design, please contact us within 14 days of delivery with photos or video. Our team will review the claim and arrange replacement components or another appropriate resolution.
Damaged or Defective Items
If your order arrives damaged, please email us within 14 days and include:
- your order number
- clear photos and videos of the issue
- a photo of the packaging (with the tracking number)
We will review the claim and arrange replacement parts or another appropriate solution.
Lost or Stolen Packages
Once a shipment is marked delivered by the carrier, responsibility transfers to the delivery provider. However, we will assist customers in opening carrier investigations when possible.
Please ensure your shipping address is correct before placing your order.
Order Changes & Cancellations
Orders begin processing quickly after placement and cannot be guaranteed to be modified or cancelled once submitted.
Contact Us
For return requests or damage claims: