Shipping policy
Shipping Policy
Thank you for shopping with Fast Life Products™. We ship to USA and Canada (we cover all customs or duty fees for Canadian customers)
Please review the following shipping information before placing your order.
Estimated Delivery Times
Our typical delivery timeframes are:
-
Hexagon Lighting: approximately 3–5 business days
-
Garage Floor Tiles: approximately 20 business days
-
Athletic Courts: approximately 5–6 weeks
-
Garage Cabinets: approximately 6–10 weeks
These are estimates based on our usual delivery times and are not guaranteed. Delivery times may vary depending on product availability, destination, customs processing, freight capacity, and carrier delays.
Business days do not include weekends or holidays.
Fulfillment Locations
Orders may ship from domestic or international fulfillment locations depending on the product, inventory availability, and delivery destination.
Larger products, including garage cabinets or large tile orders, may require specialized freight handling and generally have longer delivery times.
Tracking Your Order
Tracking information will be emailed when it becomes available. Some orders may arrive in multiple shipments or through more than one carrier.
We recommend checking your tracking information regularly for the latest updates.
Freight Deliveries
Garage cabinets and other large orders may be delivered by a freight carrier. The carrier may contact you to arrange a delivery appointment, so please provide an accurate telephone number when ordering.
Customers are responsible for ensuring that someone is available to receive the delivery.
Shipping Delays
Occasional delays may occur because of:
-
Customs processing
-
International transportation
-
Carrier or freight delays
-
Severe weather
-
High-volume shipping periods
-
Incorrect or incomplete delivery information
Delivery estimates are not guaranteed. If your order is delayed, please contact us and our team will help provide the latest available information.
Lost or Missing Shipments
If tracking has not updated or your shipment appears lost in transit, please contact us so we can open an investigation with the carrier.
If tracking shows delivered but the package cannot be located, please check around the property, with neighbours, and with the carrier. We will assist with the investigation when possible.
Fast Life Products is not responsible for theft occurring after confirmed delivery.
Incorrect Addresses
Customers are responsible for providing a complete and accurate delivery address. Additional shipping or redelivery costs resulting from an incorrect address may be charged to the customer.
Contact Us
For shipping questions, contact: